Privacy Policy
Introduction
Welcome to TheFreeSpins ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thefreespins.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Participate in tournaments or games
- Contact us for support
- Subscribe to our newsletter
This information may include:
- Name and email address
- Username and password
- Profile information
- Payment information (for cash tournaments)
Biometric Data
We use FaceIO facial recognition technology for identity verification. When you enroll in FaceIO:
- Your facial biometric data is processed and encrypted
- A unique facial ID is generated and stored securely
- Your actual facial images are not stored on our servers
- Biometric data is handled in compliance with applicable privacy laws
Automatically Collected Information
When you access our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
- Game activity and tournament participation
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process tournament entries and prize distributions
- Verify your identity and prevent fraud
- Provide customer support
- Send promotional communications (with your consent)
- Improve our services and user experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our platform (payment processors, hosting providers, analytics services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
- Withdraw consent for biometric data processing
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@thefreespins.com
